VDW-FESTIVECUP24 | VDW-FESTIVECUP24

Our annual Festive Cups are here! Designed in collaboration with local Cork artist Lucia Moreno, these charming 8oz and 12oz cups bring the magic of an Irish Christmas to life. Featuring delightful winter scenes and a heartfelt "Nollaig Shona," they're perfect for serving festive favourites like coffee, hot chocolate, or tea. If you're looking to spread a little extra cheer this season and brighten your customers' day, these beautifully designed cups are just the thing to add some holiday magic to your offerings.

Delivery
We ship orders across the island of Ireland with care and efficiency to ensure your products
arrive on time. Enjoy free next day shipping for all orders over €150 (ex VAT). For orders
below €150, a flat shipping fee of €10 (ex VAT) applies. Whether you're a café, restaurant, or
retail business, we’re committed to getting your supplies to you quickly and affordably.

Collection
Prefer to collect your order? No problem! Please allow 15 minutes for your order to be
prepared after placing it online. Orders can be collected from our conveniently located
warehouse at:
Unit 6 & 7,
City Link Park, Forge Hill,
Kinsale Rd., Cork,
Ireland, T12 H317

Opening Hours:

• Monday – Thursday: 8:30 AM – 4:30 PM
• Friday: 8:30 AM – 3:30 PM

Please note, our warehouse is closed on Saturdays and Sundays, but you can still place
orders via our online store at any time.

We understand that things do not always go as planned. If you need to return an item:

• You have 14 days to return goods purchased in error.
• A 20% restocking fee will apply.
• Customers are responsible for securely returning goods at their own expense.

If your delivery arrives damaged or short of items, please report this within 24 hours, and we
will assist in resolving the issue promptly. Remember, returns must be initiated within 14
days of purchase.

We’re here to help with any questions, concerns, or order-related inquiries. Reach out to us
via:
Email: sales@down2earthmaterials.ie
Phone: 021 431 1842
Our team is always happy to assist and ensure you have a smooth shopping experience with
us.